DELIVERY PROCESS
All orders are fully insured during transit. Shipments are handled by DHL and dispatched from Germany. Orders are processed within 2–4 business days after the order is placed.
Once dispatched, estimated delivery times are:
EU: 2-6 business days
International: 6-10 business days
You can track the status of your order at any time via our Track Your Order page. Shipping confirmation and tracking details will also be provided once your order has been dispatched.
EU DELIVERY
Complimentary shipping to all EU countries excluding United Kingdom, Switzerland and Norway.
Express delivery options are also available and calculated at checkout.
INTERNATIONAL DELIVERY
Shipping costs are calculated at checkout for the following destinations:
United States, Canada, China, Australia, New Zealand, United Kingdom, Switzerland, Norway.
Express delivery options are also available and calculated at checkout.
International orders may be subject to customs duties, import taxes, and additional fees depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
RETURNS
Orders may be returned within 14 days of purchase, provided the conditions of the revocation policy are met. Orders shipped outside the European Union are not eligible for return.
Products may be returned at your own cost provided they are unworn, unused and in their original condition with all original tags and packaging intact. Return labels are not included with orders.
For hygiene reasons, underwear and similar items are excluded from returns.
For more information, please visit our Shipping & Returns page.